Jul 02, 2025 Editor’s note (Dec 2025): The title has been updated for accuracy. No changes were made to the analysis. What happens when a Deaf motorist calls for help and the police refuse to listen? Introduction In February 2024, Lan the complainant, a Deaf driver, was involved in

PSS Case 2024-0084 - Rochester Police Department Jul 15, 2025 What Happened On January 18, 2024, a Deaf motorist was involved in a traffic accident in Rochester, NY. Despite clearly identifying as Deaf and requesting an interpreter through 911 relay services, responding Officer Ryan Fantigrossi: * Did not provide a qualified